State Farm® Insurance Agent Jenn Merema
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jeff bisinger
October 10, 2024
"Always good service. Brad was very helpful with adding my new vehicle to my policy and sending out new cards"
"Jeff, we're delighted to hear that you received excellent service. Our team strives to provide helpful assistance, and we're glad that Brad was able to assist you with adding your new vehicle to your policy and sending out new cards. We appreciate your kind words and value your feedback. Thank you for taking the time to leave a Google review! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Jenn Merema State Farm"
Alexia Carther
October 7, 2024
"Brad made my it so fast and easy to change my insurance over to my new car. Thanks so much for all of your help."
"Alexia, most importantly, congratulations on your new car! We're thrilled to hear that Brad provided exceptional service and made the process of switching your insurance to your new car fast and effortless. We truly value your feedback and greatly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing our services. Jenn Merema State Farm, Rock Island, IL "
Cesar Puglisi
October 1, 2024
"Brad at Jenn Merema’s office is extremely helpful and profesional. He once again helped us with our new vehicle’s insurance! They always go above and beyond to assist us with our needs. We highly recommend this team for all of your insurance needs!"
"Cesar, Congratulations on the new vehicle! Thank you so much for taking the time to leave us a Google review! We're thrilled to hear that Brad at Jenn Merema's office provided you with excellent assistance and professionalism for your new vehicle's insurance. We pride ourselves on going above and beyond to meet our clients' needs, and we're glad that we could exceed your expectations. Your recommendation means a lot to us, and we appreciate your trust in our team for all of your insurance needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your kind words and support! Jenn Merema State Farm "
Michael Wessels
September 30, 2024
"Mercedez was great! Very easy to talk to and got me in and out with everything I needed. Highly recommend visiting these folks for any of your insurance needs!"
"Michael, Welcome back to the area and thank you for the wonderful Google review! We are delighted to hear that Mercedez provided you with a great experience and made it easy for you to get everything you needed. We appreciate your recommendation and we are grateful that you chose us for your insurance needs. We look forward to assisting you with any insurance needs you may have in the future. Thank you once again for your kind words and for placing your trust in our services. Jenn Merema State Farm Insurance"
linda o
September 30, 2024
"Kayla has been amazing helping me with my insurance needs. Today, she set up my renter's insurance in less than 5 minutes. Quick, easy, and painless! Thank you Kayla!"
"Linda, We're thrilled to hear that Kayla has been instrumental in helping you with your insurance needs. Setting up your renter's insurance in less than 5 minutes is impressive, and we're glad it was a quick, easy, and painless process for you. We'll be sure to pass along your gratitude to Kayla. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our services! Jenn Merema State Farm, Rock Island, IL"
Francesca Berg
September 30, 2024
"Kayla was great! She was very informative and helpful."
"Francesca, We're delighted to hear that Kayla provided you with great service. Being informative and helpful are qualities we strive for, and it's fantastic to know that Kayla exceeded your expectations. Thank you so much for your 5-star review! We truly appreciate your feedback. If you have any more questions or need further assistance, please don't hesitate to let us know. Thank you again for choosing our services! Jenn Merema State farm, Rock Island, IL"
Mary Meder
September 30, 2024
"Brad was super helpful!"
"Mary, Congratulations on the new vehicle! Thank you for your 5-star review! We greatly appreciate your feedback. We're thrilled to hear that Brad provided you with super helpful assistance. We strive to provide excellent customer service and it's wonderful to know that Brad met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing our services! Jenn Merema State Farm "
Vicki Hildner
September 30, 2024
"What a great experience with Mercedez! She was responsive, fast, and efficient with a situation that was slightly out of the ordinary. Service like our experience with Mercedez at Jenn Merema is why we stay with State Farm! Thank you!"
"Vicki, thank you for sharing your positive experience with Mercedez here at Jenn Merema State Farm! We're thrilled to hear that she provided you with responsive, fast, and efficient service, even in a situation that was slightly out of the ordinary. Delivering exceptional service is at the core of what we strive for at State Farm, and it's great to know that experiences like yours are why you choose to stay with us. We appreciate your feedback and are here to assist you whenever you need us. Thank you for being a valued customer! Jenn Merema State Farm, Rock Island, IL"
Michelle Siddles
September 20, 2024
"I have been with Statefarm for over 15 years and always have a great experience. Over the last year I have had lots of changes and Brad has been there assisting in every way possible to make it an excellent experience. Thank you for making the process as simple as you could and for the follow up calls and texts during the set up process Of the many changes I have made. Much appreciated. Highly recommend this office as they are friendly , welcoming, knowledgeable and personable!"
"Michelle, thank you for sharing your wonderful experience with State Farm and our office. We truly appreciate your loyalty and support over the past 15 years. We're delighted to hear that Brad has provided exceptional assistance during the recent changes you've encountered. Your recommendation means a lot to us, and we strive to maintain a friendly, welcoming, knowledgeable, and personable environment in our office. Thank you once again for your kind words and for choosing our office. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you for many more years to come. Jenn Merema State Farm, Rock Island, IL"
Bryan Porter
September 19, 2024
"Mercedes was very helpful, explained everything perfectly. Look forward to have your services take care of my Auto insurance. Thanks"
"Bryan, Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that Mercedez was able to assist you effectively and provide clear explanations. It's our goal to ensure that our clients feel well-informed and confident about their insurance decisions. We look forward to continuing to serve you and taking care of all your auto insurance needs. Jenn Merema State Farm"
Idris Thomas
September 13, 2024
"Kayla was great at answering all questions and getting me all the quotes I requested. She also provided me with ways to get discounts and coverage I needed."
"Idris, We truly appreciate your feedback. We're delighted to hear that Kayla was able to answer all your questions, provide you with the requested quotes, and assist you in finding the discounts and coverage you needed. We will make sure to share your kind words with Kayla. Thank you for choosing us, and please feel free to reach out if you need any further assistance. Jenn Merema State Farm"
Nay Moo
September 10, 2024
"I highly recommend Jenn Merema State Farm office. Kayla and Mercedez were helpful and friendly."
"Nay, Thank you for your wonderful recommendation of Jenn Merema State Farm office! We're delighted to hear that Kayla and Mercedez provided you with helpful and friendly service. We strive to provide exceptional customer service, and it's great to know that they met your expectations. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future. Jenn Merema "
Doh Moo
September 9, 2024
"Mercedez was very helpful and friendly She helped me with starting a new policy and also setup my State Farm app and explained my coverage. I highly recommend Jenn Merema office"
"Doh, We're thrilled to hear that Mercedez was able to assist you with starting a new policy and setting up your State Farm app. It's great to know that she was helpful, friendly, and took the time to explain your coverage to you. We appreciate your recommendation of the Jenn Merema office. Thank you for taking the time to share your positive experience with us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Jenn Merema State Farm"
Dawn S
September 9, 2024
"Clear, simple, thorough, smart. Thank you!"
"Dawn, welcome to our office! We value your feedback as a new customer, and we greatly appreciate your Google review. Thank you for your kind words, and we are thrilled to hear that our service was clear, simple, thorough, and smart. Your feedback means a lot to us, as we strive to provide the best experience for our customers. If you have any further comments or suggestions, please feel free to let us know. We are always looking for ways to improve our services. Thank you again for your support! Jenn Merema State Farm, Rock Island, IL "
Negative Space
September 6, 2024
"Kayla was amazing very attentive and helped me get the best rate out of 10+ insurance companies"
"David! Thank you for your feedback! We're thrilled to hear that Kayla provided amazing service, being attentive to your needs and helping you secure the best rate among numerous insurance companies. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help! Jenn Merema "
Sam Beciri
September 6, 2024
"Kayla was great"
"Sam, It's wonderful to know that Kayla delivered exceptional assistance. Thank you for your feedback and the 5-star review! If you have any additional questions or require further support, please don't hesitate to contact us. We're always here to provide help and support! Jenn Merema "
Susan Thompson
September 5, 2024
"Mercedes was very helpful."
"Susan, I'm delighted to hear that Mercedez was able to provide the assistance you needed. Thank you for your feedback and the 5-star review! If you have any more questions or require further support in the future, please don't hesitate to reach out. We're here to help! Jenn Merema "
Krista K
September 5, 2024
"Met my budget goal! Yes….🙌 Efficient, effective, and a delightful service experience! 🤗 Thank you for making the process as simple as you could and for the follow up calls and texts during the set up process. ⭐️⭐️⭐️⭐️⭐️"
"Thank you for the amazing review, Krista! I’m thrilled to hear that we met your budget goal and that you had an efficient and delightful service experience. I’m glad the process was made simple for you and that the follow-up calls and texts were helpful. Your 5-star feedback means a lot to us. -Jenn Merema "
Nicky Davis
August 30, 2024
"Called to add a car to our policy and everyone in the office was quick to help. Would highly recommend Jenn Merema's office."
"We are delighted to hear that Brad was able to assist you promptly when adding a car to your policy. We strive to provide excellent service to all our customers. Thank you for taking the time to leave us a review! We greatly appreciate your kind words and recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Jenn Merema State Farm office in Rock Island, IL!"
William Ponder
August 19, 2024
"I’ve had State Farm Insurance for my home, car and business since 1972. Jennifer Merema is my most recent agent, and as always, she has the answers to my questions. Friendly, knowledgeable, helpful and understands my needs."
"William, I truly appreciate your loyalty as a State Farm Insurance customer since 1972. It's been a pleasure to assist you with your home, car, and business insurance needs. I'm glad to hear that I've been able to provide you with the answers to your questions and understand your unique needs. It's my goal to always be friendly, knowledgeable, and helpful to ensure your satisfaction. Thank you once again for your wonderful review. If you ever have any further questions or need assistance, please don't hesitate to reach out. I'm here to help. Jenn Merema State Farm, Rock Island, IL "
Brenda Wolfe
August 16, 2024
"Wonderful, professional, friendly service. I called wanting quote to change insurance companies. Talked with an agent, Kayla, she has been informative, did get me a good rate with full coverage. I am very satisfied...feel safe & secure being with State Farm. Thank you!!"
"Brenda, we are thrilled to hear that you had a wonderful, professional, and friendly experience. It's great to know that Kayla, our licensed team member, provided you with informative guidance and was able to secure a good rate for you with full coverage. We are delighted that you are satisfied with the service you received. Your safety and security are of utmost importance to us, and we are glad to hear that you feel safe and secure being with State Farm. We truly appreciate your trust in us. Thank you once again for your kind words and for choosing Jenn Merema State Farm as your insurance provider. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Kayla and our entire team are here to help. Jenn Merema State Farm, Rock Island, IL "
Sheri P
August 7, 2024
"Kayla was very helpful, answered all of my questions and assisted me with uploading my receipt."
"Sheri, I'm thrilled to hear that Kayla was able to provide you with excellent assistance. We strive to ensure that our team members are knowledgeable and helpful, so it's great to know that your questions were answered and that Kayla assisted you with uploading your receipt. Thank you for your kind review! We value your feedback and appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Jenn Merema State Farm, Rock Island, IL "
Nuttawadee S
July 30, 2024
"Brad is helpful."
"Nuttawadee, we strive to provide exceptional customer service, and it's always rewarding to hear when our team members are able to make a positive impact. We will be sure to pass along your kind words to Brad and commend him for his helpfulness. If you have any further questions or need assistance in the future, please feel free to reach out. We are here to help and ensure your satisfaction. Thank you once again for your review. We truly appreciate your feedback and look forward to serving you in the future. Jenn Merema State Farm"
Dick Martin
July 30, 2024
"Kayla was very helpful in going over all the items in the insurance policy that I now have accepted. She was also very helpful on getting me on the website to activate the device in my car."
"Dick, We are thrilled to hear that Kayla provided you with excellent assistance in reviewing your insurance policy and pairing the Drive Safe & Save beacon to help you save even more money. Kayla's dedication and helpfulness are truly commendable, and we will be sure to recognize her for going above and beyond to ensure your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help and provide you with the best insurance solutions. Thank you once again for your review. We truly appreciate your feedback and look forward to serving you in the future. Best regards, Jenn Merema State Farm, Rock Island"
Tony Clark
July 26, 2024
"I contacted kayla with the office to help me run some quotes. She was quick and efficient with everything she did. She made the quote process so easy. I'd highly recommend calling and working with her if you are shopping around."
"Tony, We're thrilled to hear that Kayla provided you with quick and efficient service while helping you run quotes. Making insurance shopping easy is our priority, and we're glad Kayla exceeded your expectations. Thank you so much for taking the time to leave a review! We appreciate your recommendation and look forward to being of service to you in the future. Jenn Merema State Farm, Rock Island, IL "