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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Perren

November 21, 2025

5  out of  5
rating by Justin Perren
"Lorna was very helpful and this is not the first time she’s helped. Very easy and smooth process giver her a 10/10."
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Bonnie Miller

November 21, 2025

5  out of  5
rating by Bonnie Miller
"Thank you mercedez You are very helpful and very nice thank you for helping me out and putting me back on the road safely. You people are very kind there and very helpful and I’m glad to be doing business with you."
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amy horns

November 20, 2025

5  out of  5
rating by amy horns
"Kayla was so helpful getting everything set up and navigating through everything we needed. I'd give her 10 stars if I could."
We responded:
"Amy, Thank you so much for your wonderful review! Kayla is dedicated to helping clients understand the importance of both life insurance and vehicle coverage, ensuring you have the protection you need for security and confidence. We’re glad she was able to guide you smoothly through the process and make everything easy to navigate. Your kind words mean a lot to Kayla and our entire team. If you ever have questions or need further assistance, Kayla and the team are always here to support you. Thanks again for choosing us! Jenn Merema State Farm, Rock Island, IL "
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Rose Kenney

November 17, 2025

5  out of  5
rating by Rose Kenney
"Thank you for your time and help, Lorna!"
We responded:
"Rose, Thank you for your thoughtful review! We're so glad Brad was able to assist you. Your feedback inspires us to continue providing the best service possible. Please don’t hesitate to reach out if you need help in the future! Jenn Merema State Farm, Rock Island, IL"
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Rachel Finley

November 6, 2025

5  out of  5
rating by Rachel Finley
"Brad was very kind and cleary answered my questions."
We responded:
"Rachel, Thank you for your wonderful review! We're thrilled to hear you found our prices great and that Brad was kind and helpful in answering all your questions. We truly appreciate your support and look forward to helping you again in the future! Jenn Merema State Farm"
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David Nichols

November 4, 2025

5  out of  5
rating by David Nichols
"Lorna was very helpful!"
We responded:
"David, Thank you for your kind review! We're happy to hear you found our prices reasonable and that Lorna was very helpful with your vehicle insurance needs. We appreciate your trust and look forward to assisting you again! Jenn Merema State Farm, Rock Island, IL"
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RoRo Jay

October 31, 2025

5  out of  5
rating by RoRo Jay
"Thank you Kayla for your help and support today! Very helpful, kind, an insightful !!"
We responded:
"Thank you for your kind review! We're glad Kayla could provide the support and insight you needed. We appreciate your business and are happy to offer fair pricing on our vehicle insurance services. Looking forward to helping you again in the future! Jenn Merema State Farm, Rock Island, IL 61201 "
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Mike and Shawna Shields

October 10, 2025

5  out of  5
rating by Mike and Shawna Shields
"Mercedez Roberts was amazing! She was efficient, knowledgable, and friendly. Highly recommend!"
We responded:
"Mike & Shawna, Thank you for sharing your positive experience! We’re glad Mercedez provided such efficient and friendly service. She takes great pride in delivering knowledgeable support, and it’s wonderful to hear that it made a difference for you. Your recommendation means a lot to us and motivates our entire team to continue providing exceptional service. We look forward to assisting you again in the future! Jenn Merema State Farm, Rock Island, IL"
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Thomas Green

October 10, 2025

5  out of  5
rating by Thomas Green
"Thanks Lorna you guysare always helpful and answer my questions quickly and with patience when I need my questions answered thanks"
We responded:
"Thomas, Thank you so much for your kind feedback! We’re happy to hear that Lorna and our team are always helpful and patient in answering your questions promptly. Providing you with excellent support is our top priority, and your appreciation truly means a lot to us. We look forward to assisting you whenever you need us! Jenn Merema State Farm, Rock Island, IL"
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Yevette Smith

October 1, 2025

4  out of  5
rating by Yevette Smith
"I'm a very satisfied customer, Jenn was helpful, and pleasant. They're all very nice there"
We responded:
"Yevette, Thank you so much for your positive feedback! We're thrilled to hear that Jenn and the whole team were helpful and pleasant. We truly appreciate your support! Jenn Merema State Farm"
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Brittany Lueth

October 1, 2025

5  out of  5
rating by Brittany Lueth
"Brad was super helpful with making sure all my insurance is up to date regularly and that any notices I get are immediately taken care of so that I have no issues with my cars or motorcycle being on the roads."
We responded:
"Brittany, Thank you for your wonderful review! We're glad to hear that Brad has been so helpful in keeping your insurance up to date and ensuring everything runs smoothly with your vehicles. We're also happy that you find our prices reasonable—we strive to provide great value along with excellent service. We appreciate your trust and are always here to support you! Jenn Merema State Farm, Rock Island, IL"
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Angela Ward

September 23, 2025

5  out of  5
rating by Angela Ward
"I was having zero luck dealing with another insurance company due to an accident with my vehicle. I reached out to Kayla for assistance. She stayed on the phone with me the entire time we had the other company on the line. Kayla refused to hang up until we had some answers about my claim. Kayla was able to get more information in this one call with me than I was able to get on my own in 2 weeks!"
We responded:
"Angela, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kayla was able to provide the support and persistence you needed during such a frustrating time. Her dedication to staying on the line and getting answers for you truly shows our commitment to helping our clients every step of the way. We appreciate your trust in us and are here whenever you need assistance! Jenn Merema State Farm, Rock Island, IL "
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Dillon Claussen

September 19, 2025

5  out of  5
rating by Dillon Claussen
"Quick, easy, and super friendly! Kayla did a fantastic job :)"
We responded:
"Dillon, thank you so much for your fantastic feedback! We're delighted to hear that Kayla provided you with quick, easy, and friendly service, and that you’re happy with the great price on both your vehicle and renters insurance. We’ll be sure to pass along your kind words to her! Looking forward to serving you again soon. 😊 Jenn Merema State Farm"
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Jay Claus

September 19, 2025

5  out of  5
rating by Jay Claus
"Great customer service from Kayla!!"
We responded:
"Jay, we’re so grateful for your kind words! Kayla takes pride in delivering exceptional customer service, especially when it comes to vehicle insurance, and it’s wonderful to hear she made a positive impression. Thank you for choosing us—we look forward to serving you again soon! Jenn Merema State Farm, Rock Island, IL "
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james hayes

September 17, 2025

5  out of  5
rating by james hayes
"Lorna was very helpful answering my question about my car insurance."
We responded:
"James, Thank you for your feedback! We're glad to hear that Lorna was able to assist you and answer your car insurance questions. Providing helpful and clear support is our priority, and we’re happy Lorna could make a difference. If you have any more questions, we’re always here to help! Jenn Merema State Farm, Rock Island, IL"
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Pam Peck

September 12, 2025

5  out of  5
rating by Pam Peck
"Mercedes was great.Very helpful"
We responded:
"Pam, Thank you for your wonderful feedback! It’s great to know that Mercedez was helpful and made a difference. Thank you for sharing your experience! Jenn Merema State Farm"
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Kim mcclendon

September 9, 2025

5  out of  5
rating by Kim mcclendon
"Lorna was very helpful with my needs."
We responded:
"Kim, Thank you so much for your kind words! We’re glad to hear that Lorna was able to assist you with your needs. Your feedback means a lot to us and motivates our team to keep providing excellent service! We appreciate you putting your trust in us — we truly value you as a part of our State "Farmly"! 😊 Jenn Merema State Farm, Rock Island, IL "
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Jim Soliz

September 3, 2025

5  out of  5
rating by Jim Soliz
"I worked with Kayla DeJaegher at this office and I would highly recommend her to anyone looking to save money on their insurance! She was quick and efficient at getting my insurance set up and handled."
We responded:
"Jim, Thank you so much for your kind words and recommendation! We're thrilled to hear that Kayla provided quick and efficient service to help you save on your insurance. We truly appreciate your support and look forward to assisting you again in the future! Jenn Merema State Farm, Rock Island"
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Bill Handel

August 25, 2025

5  out of  5
rating by Bill Handel
"Efficient, knowlegeable, and helpful."
We responded:
"Bill, Thank you so much for your kind words! We're thrilled to hear you found our service efficient, knowledgeable, and helpful. We appreciate your support and thank you for your continued business! Jenn Merema State Farm"
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Lee Gnatovich

August 22, 2025

5  out of  5
rating by Lee Gnatovich
"Had a great experience at State Farm. Their rep Lorna was super easy to work with, and made the whole process a breeze. Highly recommend."
We responded:
"Lee, We really appreciate your feedback! It’s wonderful to hear that Lorna provided such excellent service and made everything easy for you. Thanks for recommending us—looking forward to assisting you again whenever you need! Jenn Merema State Farm"
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Austin Hartenhoff

August 18, 2025

5  out of  5
rating by Austin Hartenhoff
"Thank you for all your help Kayla! You are very helpful and you saved me a lot of money!"
We responded:
"Austin, Your feedback made our day! Thanks so much for sharing your experience! Kayla works hard to deliver helpful, cost-saving solutions without compromising coverages, and we’re thrilled to hear she succeeded. Thanks for choosing us—we look forward to continuing to serve you! Jenn Merema State Farm"
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Sandra Nichols

August 6, 2025

5  out of  5
rating by Sandra Nichols
"This office is great to work with. I especially appreciate how helpful Brad is."
We responded:
"Sandra, Thank you so much for your thoughtful feedback! We’re thrilled to hear you’ve had a great experience working with our office. Brad will be especially happy to know his help made a difference. We truly appreciate your support! Jenn Merema State Farm, Rock Island, IL "
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tabitha conner

August 1, 2025

5  out of  5
rating by tabitha conner
"Thank you for your help today Kayla!!"
We responded:
"Tabitha, We appreciate your kind words! Thank you for trusting us and for the shoutout to Kayla—she’s always happy to help. If you need anything else, we’re just a call away! Jenn Merema State Farm, Rock Island, IL"
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John Skinner

July 28, 2025

5  out of  5
rating by John Skinner
"Very nice and very helpful thanks !!!"
We responded:
"John, Thanks a lot for your kind review! We're delighted to hear you had a nice experience and found our team helpful. We truly appreciate you as a customer and look forward to serving you again! Jenn Merema State Farm"
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TyQueriyah Key

July 25, 2025

5  out of  5
rating by TyQueriyah Key
"Great customer service! I decided to go with State Farm for my auto insurance & had the pleasure of working with Kayla, she a great help and very detail, wonderful to work with!"
We responded:
"TyQueriyah, Thank you for your wonderful review! We're so glad to hear that Kayla provided you with great customer service and detailed assistance. We're honored you chose State Farm for your auto insurance and look forward to continuing to serve you! Jenn Merema State Farm, Rock Island, IL "