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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Les and Becky

Les and Becky

March 25, 2025

5  out of  5
rating by Les and Becky
"Brad always provides outstanding service! He explains things clearly and answers all my questions."
We responded:
"Les & Becky, Thank you for your kind words! We're delighted to hear that Brad consistently provides outstanding service. It's wonderful to know that he explains things clearly and addresses all your questions thoroughly. We are beyond blessed to have him on our team. Jenn Merema State Farm, Rock Island, IL "
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Jared Toothman

March 14, 2025

5  out of  5
rating by Jared Toothman
"Kayla was super great and helpful. She took the time to get me the best deal and quoted me for everything. Very friendly and great communication. Felt like family. 5 stars all the way!"
We responded:
"Jared, Thank you for your fantastic review! We're thrilled to hear that Kayla was so supportive and dedicated to helping you find the best deal with comprehensive quotes. It’s great to know you enjoyed such friendly communication and felt like a part of our family. We truly value your 5-star rating! Welcome to the "Farmly"!!! Jenn Merema State Farm, Rock Island, IL "
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Sarah Robinson

February 28, 2025

5  out of  5
rating by Sarah Robinson
"Just moving to the area and needed to get insured for my new house I'm buying. Kayla was an absolute gem working with me to get everything I needed. She was a great resource and I'm so thankful I called Jenn's office and spoke with Kayla."
We responded:
"Sarah, Thank you for the wonderful review! 🌟 We're thrilled to hear about your positive experience with Kayla. Moving to a new area can be stressful, and we're glad she could assist you in getting insured for your new home. Your kind words mean a lot to us, and we're grateful you chose our office. Welcome to the neighborhood! 🏡😊 Jenn Merema State Farm, Rock Island, IL"
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Austin Odle

February 21, 2025

5  out of  5
rating by Austin Odle
"Kayla"
We responded:
"Austin, Thank you so much for the 5-star rating! We’re thrilled to know that you had a positive experience with Kayla. Your support means a lot to us. If you ever have any feedback or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us! Jenn Merema State Farm, Rock Island, IL"
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Breanna Inskeep

January 27, 2025

5  out of  5
rating by Breanna Inskeep
"Kayla called to review my current life insurance policy and I’m so glad she did! I had been thinking about it recently, but never got around to changing it. She was so easy to work with. It was like talking to a friend!"
We responded:
"Breanna, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Kayla made the process of reviewing your life insurance policy so easy and enjoyable. It’s wonderful to know that it felt like talking to a friend. Life insurance is such an important aspect of financial planning, and we’re glad we could assist you in ensuring your policy meets your current needs. Your feedback means a lot to us, and we appreciate you taking the time to write this review. Jenn Merema State Farm, Rock Island, IL"
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Sydney Willis

January 7, 2025

5  out of  5
rating by Sydney Willis
"Kayla was very helpful she was able to help me very fast and was extra friendly while on the phone. She’s very approachable and professional"
We responded:
"Sydney, Thank you for taking the time to share your experience! We’re delighted to hear that Kayla was able to assist you quickly and with a friendly demeanor. Our team takes pride in being approachable and professional, and your feedback reaffirms our commitment to excellent customer service. We truly appreciate your support and look forward to serving you again! Jenn Merema State Farm "
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Mark Christenson

January 6, 2025

5  out of  5
rating by Mark Christenson
"Very helpful staff"
We responded:
"Mark, We truly appreciate your thoughtful comments! We're thrilled to hear that you found our staff helpful. We strive to provide excellent service and support to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out! Jenn Merema State Farm"
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Dave Huhnerkopf

December 30, 2024

5  out of  5
rating by Dave Huhnerkopf
"Kayla was a fantastic help. She guided me through the process and made sure I understood everything. It was a pleasure doing business with her."
We responded:
"Dave, Thank you for taking the time to share your experience! We’re delighted to hear that Kayla was able to assist you and make the process clear and enjoyable. Your satisfaction is our top priority, and we’re glad to know that you felt supported throughout the process. We appreciate your business and look forward to serving you again in the future! Jenn Merema State Farm, Rock Island, IL "
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Rebecca Kirzeder

December 9, 2024

5  out of  5
rating by Rebecca Kirzeder
"Very nice! BRAD helped me quickly get my car insurance handled after receiving my quote. Couldn’t have asked for a better first time experience!"
We responded:
"Rebecca, thank you for sharing your wonderful review! We’re delighted to hear that Brad was able to assist you promptly and ensure your first experience with us was excellent. Your satisfaction means everything to us, and we look forward to serving you for many years ahead. If there's anything else you need, please don’t hesitate to reach out! Jenn Merema State Farm, Rock Island, IL "
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Susan Thompson

November 25, 2024

5  out of  5
rating by Susan Thompson
"Brad was very helpful."
We responded:
"Susan, I'm delighted to hear that Brad was able to provide the assistance you needed. Thank you for your feedback and the 5-star review! If you have any more questions or require further support in the future, please don't hesitate to reach out. We're here to help! Jenn Merema "
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DoughboyMagic98

November 22, 2024

5  out of  5
rating by DoughboyMagic98
"Highly recommend Mercedez ! Great customer service Thank you"
We responded:
"Ricky, Thank you so much for your fantastic review! We're thrilled to hear that you highly recommend Mercedez and that you had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again in the future! If you need anything else, please feel free to reach out. Jenn Merema State Farm, Rock Island, IL"
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kristy defauw

November 7, 2024

5  out of  5
rating by kristy defauw
"Mercedez Roberts was great to work with! She was very prompt and responsive to my needs."
We responded:
"Kristy, We're thrilled to hear that you had a great experience working with Mercedez. She truly values her clients and is dedicated to providing prompt and responsive service. If you need anything else in the future, please don't hesitate to reach out. We look forward to working with you again! Jenn Merema State Farm, Rock Island, IL "
Profile photo of Jay Allison

Jay Allison

October 31, 2024

5  out of  5
rating by Jay Allison
"Never a problem having my questions answered! Fair prices in my opinion and friendly customer service!"
We responded:
"Jay, 🌟 Thank you so much for your kind words and for your business! We’re thrilled to hear that our team was able to assist you and that you found our prices fair. Providing friendly and helpful service is our top priority, and it's wonderful to know we hit the mark. We look forward to serving you again soon! 😊 Jenn Merema State Farm "