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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Anguiano

April 29, 2026

5  out of  5
rating by Michelle Anguiano
"Mercedez is the best! She was so helpful and quick at getting my needs met! I was unsure of a lot and she took the time to explain everything to me to where I understood perfectly!! I highly recommend!!"
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Calvin Bebon

April 21, 2026

5  out of  5
rating by Calvin Bebon
"We dealt with Brad for our auto insurance and he was great to deal with. He got our new coverage switched right away and sent the cards over instantly."
We responded:
"Thank you so much for the 5-stars, Calvin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jenn Merema’s Team anytime."
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Curt C

April 13, 2026

5  out of  5
rating by Curt C
"Worked with Mercedes and she was outstanding and made the entire onboarding process easy and seamless"
We responded:
"Curt, Thank you so much for your kind words! We’re thrilled to hear that Mercedez provided outstanding service and made your onboarding process easy and seamless. We appreciate your feedback and look forward to continuing to support you! Jenn Merema State Farm, Rock Island, IL"
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Jverea Govan

April 7, 2026

5  out of  5
rating by Jverea Govan
"Kayla was very helpful and informative. She took the time to explain things to me and was a wonderful worker!!!!!!"
We responded:
"Jverea, Thank you so much for your kind words! We’re thrilled to hear that Kayla was able to assist you and provide clear explanations. We’ll be sure to share your compliments with her. Your feedback means a lot to us! Jenn Merema State Farm"
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Janis Thomas

April 1, 2026

5  out of  5
rating by Janis Thomas
"Kayla was very helpful and pleasant to talk with regarding my payment"
We responded:
"Janis, Thank you so much for your kind words! We’re glad to hear that Kayla was helpful and made your payment experience pleasant. Providing excellent service is our top priority, and we appreciate you taking the time to share your feedback! Jenn Merema State Farm"
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Marc Ndabaramiye

March 30, 2026

5  out of  5
rating by Marc Ndabaramiye
"Kayla was very helpful and accurate in responses. Great job!"
We responded:
"Marc, Thank you for your thoughtful review! We’re glad to hear that Kayla was helpful and provided accurate responses. We truly appreciate your confidence in our property insurance services and look forward to assisting you in the future. We deeply appreciate your kind words here at Jenn Merema State Farm in Rock Island."
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Sweet December

March 30, 2026

5  out of  5
rating by Sweet December
"As a young adult that didn’t have much experience and knowledge in car insurance & life insurance, the service provider helped me by explaining every detail on what I needed to know about the subject(s). They explained the subject(s) throughly and made sure I was left unconfused. They were professional and polite every step of the way. I highly recommend."
We responded:
"Sweet, Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to provide clear explanations and support to help you feel confident about your car and life insurance. It’s our goal to make every step as easy and understandable as possible. We truly appreciate your recommendation and look forward to assisting you whenever you need us! We deeply appreciate your support. Jenn Merema State Farm"
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Kenzie Rizzo

March 30, 2026

5  out of  5
rating by Kenzie Rizzo
"Was really helpful with my policy! Very quick and easy!"
We responded:
"Kenzie, That’s exactly the kind of feedback we love to receive! Thank you for sharing your experience. We’re glad the process was smooth and that we could assist you with your policy. Your trust means a lot to us, and we look forward to helping you again in the future! Jenn Merema – State Farm, 4543 18th Ave, Rock Island, IL 61201, 309-794-1313 : )"
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Kaitlyn Haan

March 27, 2026

5  out of  5
rating by Kaitlyn Haan
"Very friendly, fast, friendly, and attentive"
We responded:
"Kaitlyn, Thank you for taking the time to share your experience! We're thrilled to hear you found our prices great and our team friendly, fast, and attentive. It's our pleasure to assist you with your vehicle and renter’s insurance needs. We appreciate your trust in Jenn Merema State Farm!"
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James Richardson

March 26, 2026

5  out of  5
rating by James Richardson
"Thank you Greg for taking time to take care of my insurance needs. And you send me what I needed in a timely manner."
We responded:
"Thank you so much for your kind words! We're glad Brad was able to assist you promptly with your vehicle insurance needs. We appreciate your trust and look forward to helping you again in the future! Jenn Merema State Farm, Rock Island, IL "
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Brian VanSpeybroeck

March 23, 2026

5  out of  5
rating by Brian VanSpeybroeck
"Super advice, perfect and fast!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jenn Merema’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Martin Chaney

March 23, 2026

5  out of  5
rating by Martin Chaney
"Friendly service,the staff are professionals, and very helpful,they genuinely care about my needs and any adjustments they need to make regarding my bundled account,thank you Kayla for your fast and accurate help resolving my payments!!!!"
We responded:
"Martin, we appreciate you and your kind words. Thank you for your Google review! Our staff takes pride in providing friendly and professional service, and we're always here to help. We genuinely care about your needs and are committed to making any necessary adjustments to your bundled account to provide the best savings possible. If you ever need anything else with your motorcycle, vehicle, or mortgage insurance, please don’t hesitate to reach out. Thanks again for choosing us! Jenn Merema State Farm, Rock Island, IL"
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shayna Woods

March 20, 2026

5  out of  5
rating by shayna Woods
"Jenn and Mercedes gave me a quick and easy process to setting up my renters insurance. I got the best quote with them and they were very helpful."
We responded:
"Shayna, Thank you for your wonderful feedback! We’re glad to hear that Jenn and Mercedez made setting up your renters insurance quick and easy, and that you received the best quote. We appreciate your trust in us and are always here to help with any of your insurance needs. Thanks again for choosing our team! Jenn Merema State Farm, Rock Island, IL"
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Ana Perez

March 15, 2026

5  out of  5
rating by Ana Perez
"Mercedez and Lorna are great agents they both are so nice and kind with their clients Personality they both so dedicated I love their service they both have been so helpful ever time I call in and get my issue resolve fast."
We responded:
"Thank you, Ana! It is so nice to hear these things about my team. Mercedez and Lorna really are insurance superstars! We’re thrilled to know they’ve been so helpful and dedicated to resolving your issues quickly. Providing friendly and attentive service is our top priority, and your feedback means a lot to us. Jenn Merema – State Farm, Your QCA Insurance Specialists!"
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Darrell Showens

March 12, 2026

5  out of  5
rating by Darrell Showens
"I received 2 documents in the mail that left me confused( both a declaration page and a acknowledgement of cancellation request) but Norma I believe her name was was very nice and explained why I received the conflicting documents."
We responded:
"Darrell, Thank you so much for your 5-star review! We’re glad Lorna was able to assist you and clarify the confusion regarding the documents you received. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your feedback! Jenn Merema State Farm, Rock Island, IL "
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Miranda Bentley

February 25, 2026

5  out of  5
rating by Miranda Bentley
"I worked with Mercedez and she got everything I wanted without even having to ask it’s like she read my mind! Shes very easy to work with and explained everything about the policy i needed to know i didn't even have to ask any questions."
We responded:
"Miranda, thank you so much for your wonderful review! We’re thrilled to hear that Mercedez was able to understand your needs so intuitively and made the process easy and clear for you. It’s great to know you felt fully informed without needing to ask questions. We truly appreciate your kind words and look forward to assisting you with your vehicle insurance in the future! Jenn Merema State Farm, Rock Island, IL "
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Paula Wickwire

February 24, 2026

5  out of  5
rating by Paula Wickwire
"Easy to set up appointment for our current HOA...Jenn is very knowledgeable and willing to help in a quickly changing insurance environment for condo owners. Easy to get HOA and personal quotes...so long story short, I bundled my condo & car and am grateful State Farm and Jenn's team for all their help."
We responded:
"Paula, Thank you so much for your wonderful review! Mercedez and I are really glad we could help make the process easy and straightforward for you and your (HOA) condo association. Navigating insurance for condo owners can be challenging, especially with how quickly things change, so we’re happy to hear you felt supported throughout. Bundling your condo and car is a great way to save, and we appreciate you trusting us with your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re here to help! Jenn Merema State Farm, Rock Island, IL"
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Markus M

February 20, 2026

5  out of  5
rating by Markus M
"Very fast, very friendly and very informative 👍"
We responded:
"Markus, thank you so much, we appreciate your positive feedback! It means a lot to our team to know you had a great experience. We're thrilled to hear you found our service fast, friendly, and informative. We appreciate your trust in us for your vehicle and renter's insurance needs. If you ever have any questions or need assistance in the future, don't hesitate to reach out!, Jenn Merema State Farm, Rock Island, IL "
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Mark Moldenhauer

February 11, 2026

5  out of  5
rating by Mark Moldenhauer
"Came in to get my car insurance with Mercedez, she was very helpful and great to work with. Will definitely recommend to anyone that has insurance needs!"
We responded:
"Mark, Thank you so much for your kind words! We're thrilled to hear that Mercedez was helpful and made the insurance process smooth for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs! Jenn Merema State Farm, Rock Island, IL "
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Craig Peterson

February 5, 2026

5  out of  5
rating by Craig Peterson
"She took great care of me took care of my problems she was very helpful"
We responded:
"Craig, Thank you for your kind feedback! I'm glad we could take care of your concerns and be of help. Please don't hesitate to reach out if you need anything else. Jenn Merema State Farm, Rock Island, IL "
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Vakellye Reed

February 4, 2026

5  out of  5
rating by Vakellye Reed
"Lorna really helped me this was the lowest insurance quote I ever got thanks to her"
We responded:
"Vakellye, Thank you so much for your kind words! I’m thrilled to hear that Lorna was able to help you find the lowest insurance quote for your vehicle and renters insurance without compromising coverage. We appreciate your trust and are always here to assist with any of your insurance needs. Jenn Merema State Farm, Rock Island, IL"
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mike mcclary

February 2, 2026

5  out of  5
rating by mike mcclary
"Kayla at Jenn Merema State Farm was a pleasure to work with taking care of and understanding all my insurance needs. Thanks"
We responded:
"Mike, Thank you for your wonderful review! We're glad Kayla was able to make your experience smooth and address all your insurance needs. We appreciate your trust and look forward to serving you again. Jenn Merema State Farm, Rock Island, IL"
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John Skinner

January 30, 2026

5  out of  5
rating by John Skinner
"Very nice and very helpful thanks !!!"
We responded:
"John, Thank you so much for your kind words and positive feedback! We’re glad to hear you found our vehicle insurance services helpful and reasonably priced. We appreciate your support! Jenn Merema State Farm"
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Courtney Richter

January 29, 2026

5  out of  5
rating by Courtney Richter
"Lorna has been such a great help switching from my old insurance company to State Farm. I have definitely not been an easy client with plenty of changes and she has been patient building the coverage that works for me. Much appreciated!"
We responded:
"Courtney, Thank you so much for your wonderful review! We’re thrilled to hear that Lorna was able to assist you patiently and effectively during your switch to State Farm. It means a lot to us that you feel supported in building coverage that works for you. We appreciate your trust and look forward to continuing to serve your vehicle and mortgage insurance needs! Jenn Merema State Farm, Rock Island, IL"
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Marian

January 28, 2026

5  out of  5
rating by Marian
"Lorna was very pleasant and extremely helpful. With all the changes needed due to my husband’s passing not everyone has been as kind as her and she even took the time to explain options. Greatly appreciated during this difficult time."
We responded:
"Marian, Thank you for sharing your experience. We’re deeply sorry for your loss and appreciate you recognizing Lorna’s kindness and support. We know how challenging this time can be, and it’s wonderful to hear she was able to guide you through the process with care and understanding. Please don’t hesitate to reach out if you need anything else. Sending lots of hugs and prayers. Jenn Merema State Farm, Rock Island, IL"